Welcome to Forward Trend Tech (FTT Store)! These Terms & Conditions govern your use of our website (www.forwardtrendtech.com) and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our site.
1. General Terms
- By accessing and using this website, you confirm that you are at least 18 years old or have parental/guardian consent to use the site.
- We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting to the website.
2. Products and Orders
✅ Product Descriptions
- We strive to provide accurate product descriptions and images. However, minor variations in color or design may occur due to screen differences or production changes.
✅ Pricing and Availability
- All prices are listed in [Your Currency] and are subject to change without notice.
- We reserve the right to cancel orders or limit quantities if an item is out of stock, mispriced, or due to other unforeseen circumstances.
✅ Order Confirmation
- You will receive an order confirmation email after placing an order. If you do not receive it, please check your spam/junk folder or contact us.
3. Payment
- We accept payments through secure third-party payment gateways.
- Your payment information is processed securely, and we do not store your credit card details.
- By providing your payment details, you confirm that you have the legal right to use the payment method.
4. Shipping and Delivery
- We aim to process and ship orders promptly. Shipping times and costs will be displayed at checkout.
- We are not responsible for delays caused by courier services or customs processes.
- Any customs fees or taxes are the responsibility of the customer.
5. Returns and Refunds
✅ Eligibility for Returns
- You may return products within 7 Days of receiving them if they are defective, damaged, or not as described.
- Items must be unused and in their original packaging to qualify for a return.
✅ Non-Returnable Items
- Personalized or custom-designed products are not eligible for return unless they are defective.
✅ Refunds
- Approved refunds will be processed within 3 Days to the original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
6. Intellectual Property
- All content on this website, including logos, designs, text, graphics, and images, is the property of Forward Trend Tech or its licensors.
- You may not use, copy, modify, or distribute our content without our written permission.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Post or transmit any harmful, offensive, or abusive content.
- Attempt to access restricted areas of the website or interfere with its operation.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
- Our total liability shall not exceed the total amount you paid for the product in question.
9. Termination
We reserve the right to terminate or suspend your access to the website at any time if you violate these Terms & Conditions.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India/Assam. Any disputes shall be resolved through the appropriate courts in Dibrugarh.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: support@forwardtrendtech.com
Thank you for choosing Forward Trend Tech (FTT Store)!